Summary
Date Posted: Thursday, April 07, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Acquire new customers and retain existing customers
Data management.
Managing inbound and outbound SMSs.
Contact potential or existing customers via telephone, email and new media to sell our products/services.
Achieve daily/weekly/Monthly sales targets.
Build a pipeline of leads through the sales process and maintain a consistent flow of closed sales.
Maintain call centre database by entering relevant and accurate information
Following up with clients who have completed a loan transaction to express appreciation.
Generate reports on daily activities.

Required Skills or Experience
A Bachelors’ Degree or HND or its equivalent in any field
Excellent knowledge of IT systems including call center solutions, Microsoft office and e-mail.
Required language proficiency, English language and at least one local language
Knowledge of customer service principles and practices
1-year experience within a Call center environment with targeted sales
Good data entry and typing skills

Skills / Attributes
Analytical and problem solving skills
Good customer service skills;
Good listening skills
Hard working with high energy levels
Willingness to learn
Ability to adapt quickly to constant changes
Adhere to discipline and routine
Good selling skills
Excellent communication skills (written and oral) and excellent telephone manners
Neat and organized person.

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
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