Relationship Manager, Car4Cash (Accra) Job at Private - Career Opportunity in Ghana
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Vacancy title:
Relationship Manager, Car4Cash (Accra)

[ Type: FULL TIME , Industry: Financial Services , Category: Sales & Retail ]

Jobs at:


Deadline of this Job:
01 April 2021  

Duty Station:
Within Ghana , Accra , West Africa

Date Posted: Monday, March 29, 2021 , Base Salary: Not Disclosed

Company: Confidential
Industry: Financial Service
Category: Sales / Business
Location: Accra
Job Status: Full-time
Salary : GHS
Education: HND / Degree
Experience: N/A
Job Expires: Apr 01, 2021
Job Description
Branch: Sunyani
Start date: Immediately
Expiry date for applications: February 19, 2021 (Close of business)
Working hours: Daily 8h00 till 17h00 or as required to fulfill one’s responsibilities. .

The Relationship Manager for the Car4Cash product has the following key responsibilities:
Responsible for identifying, on-boarding and serving individual / SME type customers who need short term loans
This process shall include the following:
• Building & maintenance of an active team of Independent Sales Executives
• Organizing customer acquisition activities like market storms
• Assisting prospective customers to fill required forms and put together the list of documents required to apply for Car4cash loans
• Responsible for the achievement of Sales targets agreed for the product on a monthly basis
Credit Analysis
• Responsible for the assessment of applications made by prospective clients in line with provisions, guidelines and standards as set out in the Credit Policy for Car4Cash Loans
• Responsible for the presentation of credit requests to the Credit Manager
Relationship Management
• Must ensure client loan requests are processed within prescribed TAT standard of 72 hours
• Must assist clients by delivering solutions and services as provided by the institution
• Must ensure speedy resolution of customer complaints
• Responsible for monthly repayments of clients in portfolio; must call to remind clients before repayment date
• Must support collections team with “soft collections” techniques when required
• Responsible for the achievement of monthly portfolio quality standards set for the business
• Responsible for adherence to agreed Compliance standards

Required Skills or Experience
• HND or Degree in a related field
• Good selling and persuasion skills
• Good analytical skills
• Previous experience in similar role in a reputable institution would be advantageous.
• A demonstrable network of potential clients ready to on-board
• Must be focused, organized and able to meet deadlines
• Must take pride in delivery quality every time.
• Excellent knowledge of the Ghanaian Small business climate and preferences.

Skills / Attributes
• Analytical and hard working
• Self-motivated
• Excellent communication and interpersonal skills
• Ability to drive sales whiles maintaining an eye for portfolio quality
• Team spirit is essential
• Must be very neat and well organized.

Job Experience: No Requirements

Work Hours: 8

Level of Education:
Bachelor Degree


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Job application procedure
Only shortlisted applicants would be contacted.
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Job Info
Job Category: Accounting/ Finance jobs in Ghana
Job Type: Full-time
Deadline of this Job: 01 April 2021
Duty Station: Accra
Posted: 29-03-2021
No of Jobs: 1
Start Publishing: 29-03-2021
Stop Publishing (Put date of 2030): 29-03-2065
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