Agency Banking Consultant Job at ARB Apex Bank - Career Opportunity in Ghana
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Vacancy title:
Agency Banking Consultant

[ Type: FULL TIME , Industry: Banking , Category: Accounting & Finance ]

Jobs at:

ARB Apex Bank

Deadline of this Job:
24 April 2021  

Duty Station:
Within Ghana , Accra , West Africa

Date Posted: Wednesday, April 07, 2021 , Base Salary: Not Disclosed

The ARB Apex Bank’s Agency Banking Project seeks to design and implement an effective distribution channel for financial services by utilizing a shared agency banking network. The project will also seek to support the existing network of RCBs branches to provide banking services to a larger customer base at lower costs and maximum profitably. The main objective of the agent network is to provide multiple products and payment facilities through a single agent network interconnected to the RCBs network, in order to better reach under-served/under-banked segment of the population, as well as to promote a cashlite culture. .

The ARB Apex Bank was established with support from the World Bank and other development partners, and it started operations in July 2002. Its core mandate is to improve the delivery of services to RCBs and complement the supervisory role of the Bank of Ghana. The Apex Bank has 10 branches located in all the regional capitals and an agency at Hohoe in the Volta Region. It currently offers multiple services to the RCBs, including the provision of ICT services, cash management, custody of members’ primary reserves, mobile money, domestic and international money transfers, and serves as the settlement bank for cheque clearing for all the RCBs.
There are 141 licensed RCBs operating from 600 office locations, including head offices and branches across the country. At present, all the offices are connected via satellite and radio links and operate from a single instance of Temenos T24 software located at the head office of the ARB Apex Bank in Accra.
The RCBs are the main providers of formal financial services to the low-income population segment of the economy, particularly to those living in the rural communities. The RCBs offer deposit, saving and credit products, money transfers and payment services (ATM and Mobile Banking). RCBs have a total of 6 million accounts of which 50% are dormant. The greater part of rural communities lack technology infrastructure like telecommunication and internet connectivity and majority of the rural populace are either unbanked or under-banked.
Working with ARB Apex Bank’s project staff and a consulting firm to be hired to support the project, the consultant shall lead the design and rollout of the agency banking solution for the RCBs. The consultant will leverage research and knowledge of best practices in Ghana and worldwide to develop a channels strategy and implementation plan for the RCBs. The role will require that the consultant liaises with all parties involved in the process (potential agents, BoG, etc.).
More specifically, the consultant will be responsible for the following:
o Review, validate, and enhance outputs to be delivered by the consulting firm, including the agency banking landscape in Ghana and proposed location of agents and the business case and strategy for the proposed agency banking solution;
o Advise on key strategic decisions regarding the agency banking solution;
o Provide input to the agency banking project implementation plan (product strategy and integration, agent management, training, management reporting, marketing, etc);
o Spearhead the implementation of the required management structure to execute the strategy for agency banking, including how to manage an agent network;
o Develop internal procedures and manuals for the implementation of the agency banking;
o Training of ARB Apex Bank/RCBs staff and agents;
o Coordinate the implementation and successful piloting and rollout of the agency banking solution;
o Perform any other project-related activities as request by the agency banking Project Director.
o Validation reports (on agency banking landsccape, business case, etc.);
o Reviewed strategy and business model (delivered by the consultancy firm) of the RCBs agency banking;
o Implementation plan;
o Capacity building requirements, training plan, and training reports;
o User Acceptance Test (UAT) report;
o Policies, procedures and manuals
The consultant will work with a small team from the ARB Apex Bank and the RCBs. The consultant will report directly to the Project Director at the ARB Apex Bank.
The duration of the consultancy is six (6) months, renewal for a further eighteen (18) months, subject to satisfactory performance.

o Degree in business, IT, or related discipline;
o 5 years of experience in digital financial technology services;
o Knowledge of switching and mobile technologies;
o Track record of successful design and implementation of agency banking projects;
o Expertise in modeling, developing projections and roll-out strategies in the financial sector;
o Demonstrated capacity to operate as part of a cross-functional team of experts and to manage relationships with multiple stakeholders;
o Country experience in Africa and other in developing countries.

Job Qualifications : Not Specified

Work Hours: 8

Experience in Months: 60

Level of Education:
Bachelor Degree


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Job Info
Job Category: Accounting/ Finance jobs in Ghana
Job Type: Full-time
Deadline of this Job: 24 April, 2021
Duty Station: Accra
Posted: 07-04-2021
No of Jobs: 1
Start Publishing: 07-04-2021
Stop Publishing (Put date of 2030): 07-04-2065
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